Analyst – Inbound Chat – Customer Operations (Pune)
Analyst – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a results-oriented Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will handle customer inquiries effectively, route complex issues to the appropriate team members, and influence in the optimization of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a commitment to customer satisfaction, and a results-driven mindset. Exceptional analytical skills and the ability to handle multiple inquiries simultaneously are also crucial.
If you are eager about joining a fast-paced environment and making a positive impact on our customers, we encourage you to apply.
Searching for Inbound Chat Analyst in Pune! Join Eclerx
Are you enthusiastic about providing exceptional customer assistance? Do you have great communication skills? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a fast-growing company that provides customer care solutions. Our team is passionate to delivering high-quality service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer questions in a timely and helpful manner
* Assisting with customer issues
* Maintaining customer details
An excellent opportunity to become Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune part of a thriving team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to hr@eclerx.com .
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Extend clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a excellent work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an amazing opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Assisting customers with product information
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a tangible contribution. If you are ready to take on this rewarding role, we encourage you to apply!
Become an Inbound Chat Analyst Career at Eclerx, Pune
Are you a driven individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of interaction for customers seeking assistance via our online chat platform. You'll provide timely and informative solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will involve communicating with customers in a polite and friendly manner.
- Candidates will also be responsible for resolving a variety of customer issues
- The company offers a rewarding work environment with opportunities for growth.